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AI voice & chat agents

A helpful first conversation. A clear next step.

Service illustration of a mint telephone handset, voice waveform, chat bubbles, and appointment calendar.
Concept illustration · AI voice & chat agents
Call handlingChat assistantsAppointment bookingHuman handoff

Custom voice and chat agents for business inquiries, lead capture, and appointment booking. Designed around your information, your tools, and the moments a person should take over.

Discuss this service

Built around what matters

01

Answer from your information.

Scope an assistant around approved business information, useful questions, and clear boundaries for answers it should not give.

02

Connect a conversation to action.

Capture inquiry details, check availability, and request a booking through compatible calendar or CRM integrations.

03

Keep people in the loop.

Define handoff rules for complex requests, uncertain answers, urgent situations, and customers who want to speak to someone.

Illustrative HVAC workflow · service available to commission

From “my AC needs a service” to the next available visit.

An example for HVAC businesses

A caller asks about an AC service. The agent identifies the request and asks for the details your team needs.

Collect agreed information, such as the service type and location, without asking the caller for unnecessary personal details.

Check approved appointment slots through a compatible scheduling integration. Unavailable systems trigger a callback or handoff.

Confirm only after the booking system accepts the appointment. Complex, urgent, or unsupported requests go to your team.

Explore AI agents
DESIGNED WITH HUMAN HANDOFF

A proposed booking agent asks about the service and location, checks approved appointment slots, and confirms a booking only after the scheduling system accepts it. Urgent or unsupported requests go to your team.

Useful to know

The details
matter.

01Is there a live agent demo on this website?

No. The workflows shown here are illustrations of services you can commission. A working agent, its integrations, and acceptance tests would be scoped for your project.

02What happens if the agent cannot help?

We define a fallback with you, such as capturing a callback request or handing the conversation to a team member. It should not invent an answer or claim an unconfirmed booking.

03What does an agent cost to run?

Costs depend on the voice or chat provider, phone usage, AI usage, and integrations. We outline those recurring costs alongside the development scope.

See the work.
Understand the context.

Explore the workflow, our contribution, and the interface. Demonstrations and simulations are labeled in their case studies.

Your industry.
Your workflow.

Available for US and EU projects, with communication windows, milestones, handover responsibilities, and third-party costs agreed before development.